Open a two-way SMS support ticket
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Open a two-way SMS support ticket
with Listrak
Use Listrak: its Listrak Two-Way SMS Tickets API lets you open a two-way SMS support ticket in a single step (POST /tickets). capabilities.work can help you get signed up and connected.
- How do I start a support ticket for an SMS conversation from my helpdesk?
- Can I link a two-way SMS thread to my own ticket ID?
Say it to your AI assistant
- Open a ticket {externalTicketId} for the SMS conversation with phone {phoneId}.
- Start a two-way SMS ticket for phone {phoneId} via integration {integrationType}.
For your developer
POST /tickets in Listrak Two-Way SMS Tickets API. Full spec on APIs.io.