Revoke a user's portal-only access
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Revoke a user's portal-only access
with Jira
Works with AI assistants
Use Jira: its Service Management Public REST Customer API lets you revoke a user's portal-only access in a single step (PUT /rest/servicedeskapi/customer/user/{accountId}/revoke-portal-only-access). Jira also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- How do I stop a portal-only customer from logging into the help center?
- What can a user no longer do after their portal-only access is revoked?
Say it to your AI assistant
- Revoke portal-only access for user {accountId}.
- Block portal-only account {accountId} from submitting or viewing portal requests.
For your developer
PUT /rest/servicedeskapi/customer/user/{accountId}/revoke-portal-only-access in Service Management Public REST Customer API. Full spec on APIs.io.