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Read the shopper chat for an order

One step with Instacart. We can help you get access.

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Read the shopper chat for an order

with Instacart · Post-Purchase

Use Instacart: its Instacart Connect Post-Checkout Chat API lets you read the shopper chat for an order in a single step (GET /v2/post_checkout/chat/{order_id}/messages). capabilities.work can help you get signed up and connected.

  • How can I see what the customer and shopper have said to each other about an order?
  • Are the chat messages for an order returned oldest first?
Say it to your AI assistant
  • Show the shopper chat history for order {order_id}.
  • Pull every chat message exchanged on order {order_id} in order.
For your developer

GET /v2/post_checkout/chat/{order_id}/messages in Instacart Connect Post-Checkout Chat API. Full spec on APIs.io.