Set one agent's wrap-up time
One step with Infobip. We can help you get access.
Get something done
Set one agent's wrap-up time
with Infobip · Customer Data Management
Use Infobip: its Infobip OpenAPI Specification Customer Engagement API lets you set one agent's wrap-up time in a single step (PUT /ccca/1/agent-configs/{agentId}/wrap-up). capabilities.work can help you get signed up and connected.
- Can I give a single agent a different wrap-up time than the account?
- Where do I configure per-agent after-call wrap-up?
Say it to your AI assistant
- Set agent {agentId} wrap-up time to {wrapUpSeconds} seconds.
- Configure a custom wrap-up for {agentId}.
For your developer
PUT /ccca/1/agent-configs/{agentId}/wrap-up in Infobip OpenAPI Specification Customer Engagement API. Full spec on APIs.io.