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Update the call transfer strategy

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Update the call transfer strategy

with Infobip · Customer Data Management

Use Infobip: its Infobip OpenAPI Specification Customer Engagement API lets you update the call transfer strategy in a single step (PUT /ccaas/voice/2/transfer-configs/transfer-strategy). capabilities.work can help you get signed up and connected.

  • Can I change the music played while a call is being transferred?
  • Is it possible to add an announcement during transfers?
Say it to your AI assistant
  • Set transfer music to {musicOnHold}.
  • Play announcement {announcementMessage} while transferring calls.
For your developer

PUT /ccaas/voice/2/transfer-configs/transfer-strategy in Infobip OpenAPI Specification Customer Engagement API. Full spec on APIs.io.