Create or update an agent's recording settings
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Create or update an agent's recording settings
with Infobip · Customer Data Management
Use Infobip: its Infobip OpenAPI Specification Customer Engagement API lets you create or update an agent's recording settings in a single step (PUT /ccaas/voice/2/agent-recording-configs/{agentId}). capabilities.work can help you get signed up and connected.
- Can I override call recording for one specific agent?
- Is it possible to make an agent fall back to the account default recording?
Say it to your AI assistant
- Update recording for agent {agentId} to media type {mediaType}.
- Set agent {agentId} to use the default recording ({useDefault}) with {mediaType}.
For your developer
PUT /ccaas/voice/2/agent-recording-configs/{agentId} in Infobip OpenAPI Specification Customer Engagement API. Full spec on APIs.io.