Update an agent's profile
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Update an agent's profile
with Infobip · Customer Data Management
Use Infobip: its Infobip OpenAPI Specification Customer Engagement API lets you update an agent's profile in a single step (PUT /ccaas/1/agents/{agentId}). capabilities.work can help you get signed up and connected.
- Can I change an agent's display name or role?
- Is it possible to disable an agent account?
Say it to your AI assistant
- Update agent {agentId}: name {displayName}, role {role}, status {status}.
- Set agent {agentId} enabled to {enabled}, keeping name {displayName}, role {role} and status {status}.
For your developer
PUT /ccaas/1/agents/{agentId} in Infobip OpenAPI Specification Customer Engagement API. Full spec on APIs.io.