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Create a knowledge base article

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Get something done

Create a knowledge base article

with Infobip · Customer Data Management

Use Infobip: its Infobip OpenAPI Specification Customer Engagement API lets you create a knowledge base article in a single step (POST /knowledge-base/1/articles). capabilities.work can help you get signed up and connected.

  • Can I publish a new help article to the knowledge base?
  • What fields does a new article need, like category and tags?
Say it to your AI assistant
  • Create article {name} in category {categoryId} with content {content}, status {status}, tags {tags} and links {links}.
  • Write a draft article {name}: {content} ({status}, {categoryId}, {tags}, {links}).
For your developer

POST /knowledge-base/1/articles in Infobip OpenAPI Specification Customer Engagement API. Full spec on APIs.io.