Create a hold configuration for queues
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Create a hold configuration for queues
with Infobip · Customer Data Management
Use Infobip: its Infobip OpenAPI Specification Customer Engagement API lets you create a hold configuration for queues in a single step (POST /ccaas/voice/2/hold-configs-per-queue). capabilities.work can help you get signed up and connected.
- Can I set custom hold music for certain queues?
- Which queues does a new hold configuration apply to?
Say it to your AI assistant
- Create hold configuration {name} for queues {queueIds}.
- Add hold setup {name} with music {onHoldMusic} on queues {queueIds}.
For your developer
POST /ccaas/voice/2/hold-configs-per-queue in Infobip OpenAPI Specification Customer Engagement API. Full spec on APIs.io.