Create an agent's recording settings
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Create an agent's recording settings
with Infobip · Customer Data Management
Use Infobip: its Infobip OpenAPI Specification Customer Engagement API lets you create an agent's recording settings in a single step (POST /ccaas/voice/2/agent-recording-configs/{agentId}). capabilities.work can help you get signed up and connected.
- How do I add a first-time recording configuration for one agent?
- Can I create an agent recording setup covering only inbound calls?
Say it to your AI assistant
- Create a recording configuration for agent {agentId} with media type {mediaType}.
- Create agent recording for {agentId} with inbound {inbound} and {mediaType}.
For your developer
POST /ccaas/voice/2/agent-recording-configs/{agentId} in Infobip OpenAPI Specification Customer Engagement API. Full spec on APIs.io.