Assign a form to a conversation
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Assign a form to a conversation
with Infobip · Customer Data Management
Use Infobip: its Infobip OpenAPI Specification Customer Engagement API lets you assign a form to a conversation in a single step (POST /ccaas/2/conversations/{conversationId}/form/assign). capabilities.work can help you get signed up and connected.
- Can I manually attach a specific form to a conversation?
- Which form will agents see on a conversation after I assign one?
Say it to your AI assistant
- Assign form {formId} to conversation {conversationId}.
- Attach agent form {formId} to {conversationId}.
For your developer
POST /ccaas/2/conversations/{conversationId}/form/assign in Infobip OpenAPI Specification Customer Engagement API. Full spec on APIs.io.