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Create a conversation tag

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Create a conversation tag

with Infobip · Customer Data Management

Use Infobip: its Infobip OpenAPI Specification Customer Engagement API lets you create a conversation tag in a single step (POST /ccaas/1/tags). capabilities.work can help you get signed up and connected.

  • Can I define a new tag for customer intents in the contact center?
  • What does a conversation tag need when I create it?
Say it to your AI assistant
  • Create a conversation tag named {name}.
  • Add {name} as a new tag for categorizing conversations.
For your developer

POST /ccaas/1/tags in Infobip OpenAPI Specification Customer Engagement API. Full spec on APIs.io.