Tag a conversation
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Tag a conversation
with Infobip · Customer Data Management
Use Infobip: its Infobip OpenAPI Specification Customer Engagement API lets you tag a conversation in a single step (POST /ccaas/1/conversations/{conversationId}/tags). capabilities.work can help you get signed up and connected.
- Can I label a conversation with a tag for reporting?
- Is tagging a conversation useful for routing it?
Say it to your AI assistant
- Add tag {tagName} to conversation {conversationId}.
- Label conversation {conversationId} as {tagName}.
For your developer
POST /ccaas/1/conversations/{conversationId}/tags in Infobip OpenAPI Specification Customer Engagement API. Full spec on APIs.io.