Open a new conversation
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Open a new conversation
with Infobip · Customer Data Management
Use Infobip: its Infobip OpenAPI Specification Customer Engagement API lets you open a new conversation in a single step (POST /ccaas/1/conversations). capabilities.work can help you get signed up and connected.
- Can I open a new customer conversation through the API?
- Are any fields required when creating a conversation?
Say it to your AI assistant
- Create a conversation with topic {topic} and priority {priority}.
- Open a new conversation in queue {queueId}.
For your developer
POST /ccaas/1/conversations in Infobip OpenAPI Specification Customer Engagement API. Full spec on APIs.io.