Add a contact-center agent
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Add a contact-center agent
with Infobip · Customer Data Management
Use Infobip: its Infobip OpenAPI Specification Customer Engagement API lets you add a contact-center agent in a single step (POST /ccaas/1/agents). capabilities.work can help you get signed up and connected.
- Can I add a new agent to my contact center through the API?
- What role and status does a new agent need?
Say it to your AI assistant
- Create agent {displayName} with role {role} and status {status}.
- Add a new {role} called {displayName}, starting with status {status}.
For your developer
POST /ccaas/1/agents in Infobip OpenAPI Specification Customer Engagement API. Full spec on APIs.io.