Transfer a call to an external number
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Transfer a call to an external number
with Infobip · Customer Data Management
Use Infobip: its Infobip OpenAPI Specification Customer Engagement API lets you transfer a call to an external number in a single step (PATCH /ccaas/voice/2/conversation/{conversationId}/transfer/external-number). capabilities.work can help you get signed up and connected.
- Can an agent forward a call to an outside phone number?
- Which caller ID is shown when transferring to an external number?
Say it to your AI assistant
- Dial out and hand the call in {conversationId} to outside phone {externalNumber}.
- Forward call {conversationId} to external number {externalNumber} from {from}.
For your developer
PATCH /ccaas/voice/2/conversation/{conversationId}/transfer/external-number in Infobip OpenAPI Specification Customer Engagement API. Full spec on APIs.io.