End an agent's wrap-up now
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End an agent's wrap-up now
with Infobip · Customer Data Management
Use Infobip: its Infobip OpenAPI Specification Customer Engagement API lets you end an agent's wrap-up now in a single step (PATCH /ccaas/voice/2/agent/{agentId}/wrap-up-time/clear). capabilities.work can help you get signed up and connected.
- Can I end an agent's wrap-up early so they're available again?
- How do I take an agent out of wrapping status?
Say it to your AI assistant
- Clear the wrap-up time for agent {agentId}.
- End {agentId}'s wrapping status now.
For your developer
PATCH /ccaas/voice/2/agent/{agentId}/wrap-up-time/clear in Infobip OpenAPI Specification Customer Engagement API. Full spec on APIs.io.