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Take a caller off hold

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Take a caller off hold

with Infobip · Customer Data Management

Use Infobip: its Infobip OpenAPI Specification Customer Engagement API lets you take a caller off hold in a single step (PATCH /ccaas/voice/2/{conversationId}/unhold). capabilities.work can help you get signed up and connected.

  • How do I resume a call after putting the client on hold?
  • Can I release a customer from hold through the API?
Say it to your AI assistant
  • Take the caller in conversation {conversationId} off hold.
  • Resume call {conversationId} from hold.
For your developer

PATCH /ccaas/voice/2/{conversationId}/unhold in Infobip OpenAPI Specification Customer Engagement API. Full spec on APIs.io.