Put a caller on hold
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Put a caller on hold
with Infobip · Customer Data Management
Use Infobip: its Infobip OpenAPI Specification Customer Engagement API lets you put a caller on hold in a single step (PATCH /ccaas/voice/2/{conversationId}/hold). capabilities.work can help you get signed up and connected.
- Can an agent put the customer on hold during a call?
- How is hold triggered for a call conversation?
Say it to your AI assistant
- Put the caller in conversation {conversationId} on hold.
- Hold call {conversationId}.
For your developer
PATCH /ccaas/voice/2/{conversationId}/hold in Infobip OpenAPI Specification Customer Engagement API. Full spec on APIs.io.