Get one agent's call recording settings
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Get one agent's call recording settings
with Infobip · Customer Data Management
Use Infobip: its Infobip OpenAPI Specification Customer Engagement API lets you get one agent's call recording settings in a single step (GET /ccaas/voice/2/agent-recording-configs/{agentId}). capabilities.work can help you get signed up and connected.
- Are one particular agent's calls being recorded?
- Does an agent use the default account recording or their own?
Say it to your AI assistant
- Get the recording configuration for agent {agentId}.
- Show whether agent {agentId} has call recording on.
For your developer
GET /ccaas/voice/2/agent-recording-configs/{agentId} in Infobip OpenAPI Specification Customer Engagement API. Full spec on APIs.io.