Get account wrap-up settings
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Get account wrap-up settings
with Infobip · Customer Data Management
Use Infobip: its Infobip OpenAPI Specification Customer Engagement API lets you get account wrap-up settings in a single step (GET /ccaas/voice/2/account-wrap-up-config). capabilities.work can help you get signed up and connected.
- How long do agents stay busy after a call before they're available again?
- Can agents extend their wrap-up time under the account settings?
Say it to your AI assistant
- Show the account wrap-up configuration.
- Tell me the account-wide after-call wrap-up time.
For your developer
GET /ccaas/voice/2/account-wrap-up-config in Infobip OpenAPI Specification Customer Engagement API. Full spec on APIs.io.