List contact-center conversations
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List contact-center conversations
with Infobip · Customer Data Management
Use Infobip: its Infobip OpenAPI Specification Customer Engagement API lets you list contact-center conversations in a single step (GET /ccaas/1/conversations). capabilities.work can help you get signed up and connected.
- Can I list open conversations in a given queue?
- Which conversations were closed within a certain date range?
- What filters exist for listing conversations, like tag, agent or priority?
Say it to your AI assistant
- List conversations with status {status} in queue {queueIds}.
- Show conversations assigned to agent {agentId} created after {createdAfter}.
For your developer
GET /ccaas/1/conversations in Infobip OpenAPI Specification Customer Engagement API. Full spec on APIs.io.