List conversations assigned to an agent
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List conversations assigned to an agent
with Infobip · Customer Data Management
Use Infobip: its Infobip OpenAPI Specification Customer Engagement API lets you list conversations assigned to an agent in a single step (GET /ccaas/1/agents/{agentId}/conversations). capabilities.work can help you get signed up and connected.
- What conversations is a particular agent working on?
- Can I page through one agent's assigned conversations?
Say it to your AI assistant
- List conversations assigned to agent {agentId}.
- Show {agentId}'s conversation workload, page {page}.
For your developer
GET /ccaas/1/agents/{agentId}/conversations in Infobip OpenAPI Specification Customer Engagement API. Full spec on APIs.io.