List contact-center agents
One step with Infobip. We can help you get access.
Look something up
List contact-center agents
with Infobip · Customer Data Management
Use Infobip: its Infobip OpenAPI Specification Customer Engagement API lets you list contact-center agents in a single step (GET /ccaas/1/agents). capabilities.work can help you get signed up and connected.
- Which agents are currently available in my contact center?
- Can I find agents by email, role or queue?
Say it to your AI assistant
- List agents with availability {availability}.
- Find the agent with email {email}.
- Show agents in queue {queueIds} with role {role}.
For your developer
GET /ccaas/1/agents in Infobip OpenAPI Specification Customer Engagement API. Full spec on APIs.io.