capabilities.work

Merge two support tickets

One step with HubSpot. We can help you get access.

Get something done

Merge two support tickets

with HubSpot
Works with AI assistants

Use HubSpot: its Hubspot Advanced API lets you merge two support tickets in a single step (POST /crm/objects/2026-03/tickets/merge). HubSpot also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.

  • How can I combine two duplicate support tickets into one ticket record?
  • When tickets are merged, which one becomes the primary?
Say it to your AI assistant
  • Merge ticket {objectIdToMerge} into ticket {primaryObjectId}.
  • Combine these duplicate tickets, keeping ticket {primaryObjectId}.
For your developer

POST /crm/objects/2026-03/tickets/merge in Hubspot Advanced API. Full spec on APIs.io.

More you can do with HubSpot

Add a currency that uses central exchange ratesCheck whether central exchange rates are enabledList currencies without central exchange ratesList every association limit in the CRMCheck association limits between two object typesSet new association limits between object typesRemove association limits between object typesChange existing association limitsList rows in a published HubDB tableAdd one row to a HubDB tableFetch several published HubDB rows by IDClone many HubDB rows at once