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Log an inbound call (2026-09 version)

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Log an inbound call (2026-09 version)

with HubSpot
Works with AI assistants

Use HubSpot: its Hubspot Advanced API lets you log an inbound call (2026-09 version) in a single step (POST /crm/extensions/calling/2026-09/inbound-call). HubSpot also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.

  • Can I log an inbound call through the newer 2026-09 calling extension?
  • What fields does the 2026-09 inbound call endpoint require?
Say it to your AI assistant
  • On the 2026-09 calling API, log inbound call {externalCallId} from {fromNumber} to {toNumber}, status {finalCallStatus}.
  • Record 2026-09 inbound call {externalCallId} for users {potentialRecipientUserIds}, create engagement {createEngagement}, properties {engagementProperties}.
For your developer

POST /crm/extensions/calling/2026-09/inbound-call in Hubspot Advanced API. Full spec on APIs.io.