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Create an account on a custom channel

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Create an account on a custom channel

with HubSpot
Works with AI assistants

Use HubSpot: its Hubspot Channel accounts API lets you create an account on a custom channel in a single step (POST /conversations/custom-channels/2026-09/{channelId}/channel-accounts). HubSpot also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.

  • How do I add a new account to a custom channel?
  • Can several accounts share one custom channel by using different delivery identifiers?
Say it to your AI assistant
  • Create account {name} on custom channel {channelId} in inbox {inboxId}.
  • Add account {name} to channel {channelId}, routed to inbox {inboxId}, with delivery identifier {deliveryIdentifier}.
For your developer

POST /conversations/custom-channels/2026-09/{channelId}/channel-accounts in Hubspot Channel accounts API. Full spec on APIs.io.