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Update a support ticket

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Update a support ticket

with HubSpot
Works with AI assistants

Use HubSpot: its Hubspot Basic API lets you update a support ticket in a single step (PATCH /crm/objects/2026-03/tickets/{ticketId}). HubSpot also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.

  • How do I close or reprioritize a ticket?
  • Can I move a ticket to another pipeline stage?
Say it to your AI assistant
  • Update ticket {ticketId} with {properties}.
  • Close or reprioritize ticket {ticketId} by setting {properties}.
For your developer

PATCH /crm/objects/2026-03/tickets/{ticketId} in Hubspot Basic API. Full spec on APIs.io.

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