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Rename or disable a custom channel account

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Rename or disable a custom channel account

with HubSpot
Works with AI assistants

Use HubSpot: its Hubspot Channel accounts API lets you rename or disable a custom channel account in a single step (PATCH /conversations/custom-channels/2026-09/{channelId}/channel-accounts/{channelAccountId}). HubSpot also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.

  • Can I disable a custom channel account without deleting it?
  • What's the way to rename an existing account on a custom channel?
Say it to your AI assistant
  • Rename account {channelAccountId} on channel {channelId} to {name}.
  • Set authorized to {authorized} for account {channelAccountId} on custom channel {channelId}.
For your developer

PATCH /conversations/custom-channels/2026-09/{channelId}/channel-accounts/{channelAccountId} in Hubspot Channel accounts API. Full spec on APIs.io.

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