Comment on a specific turn in a ticket
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Comment on a specific turn in a ticket
with ElevenLabs · Agent Quality & Operations
Use ElevenLabs: its ElevenLabs API Documentation Convai API lets you comment on a specific turn in a ticket in a single step (POST /v1/convai/triage-tickets/{agentqa_ticket_id}/turn-comments). capabilities.work can help you get signed up and connected.
- Can I point at the exact conversation turn where the agent went wrong?
- How do I attach a turn-level note to an existing ticket?
Say it to your AI assistant
- On ticket {agentqa_ticket_id}, comment {comment} on turn {turn_index}.
- Add a note {comment} to turn {turn_index} of ticket {agentqa_ticket_id}.
For your developer
POST /v1/convai/triage-tickets/{agentqa_ticket_id}/turn-comments in ElevenLabs API Documentation Convai API. Full spec on APIs.io.