Comment on a triage ticket
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Comment on a triage ticket
with ElevenLabs · Agent Quality & Operations
Use ElevenLabs: its ElevenLabs API Documentation Convai API lets you comment on a triage ticket in a single step (POST /v1/convai/triage-tickets/{agentqa_ticket_id}/comments). capabilities.work can help you get signed up and connected.
- Can I discuss how to fix an agent issue in the ticket thread?
- What access do I need to comment on an agent's ticket?
Say it to your AI assistant
- Add comment {comment} to ticket {agentqa_ticket_id}.
- Reply on ticket {agentqa_ticket_id} with {comment}.
For your developer
POST /v1/convai/triage-tickets/{agentqa_ticket_id}/comments in ElevenLabs API Documentation Convai API. Full spec on APIs.io.