List who can be assigned an agent's tickets
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List who can be assigned an agent's tickets
with ElevenLabs · Agent Quality & Operations
Use ElevenLabs: its ElevenLabs API Documentation Convai API lets you list who can be assigned an agent's tickets in a single step (GET /v1/convai/agents/{agent_id}/triage-tickets/assignable-users). capabilities.work can help you get signed up and connected.
- Who in my workspace can I assign an agent's triage tickets to?
- Which members lack viewer access to a given agent?
Say it to your AI assistant
- List assignable users for tickets on agent {agent_id}.
- Show workspace members and whether they can view agent {agent_id}.
For your developer
GET /v1/convai/agents/{agent_id}/triage-tickets/assignable-users in ElevenLabs API Documentation Convai API. Full spec on APIs.io.