Change a request's status or assignee
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Change a request's status or assignee
with DoiT · Customer Inquiry Management
Use DoiT: its DoiT Support Requests API lets you change a request's status or assignee in a single step (PATCH /support/v1/tickets/{ticketId}). capabilities.work can help you get signed up and connected.
- How do I close or reopen a support ticket?
- Can I reassign a ticket to someone else?
Say it to your AI assistant
- Set ticket {ticketId} status to {status}.
- Assign ticket {ticketId} to {assignee}.
For your developer
PATCH /support/v1/tickets/{ticketId} in DoiT Support Requests API. Full spec on APIs.io.