Link a change to an incident as a root cause
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Link a change to an incident as a root cause
with BigPanda
Use BigPanda: its BigPanda Changes & Root Cause API lets you link a change to an incident as a root cause in a single step (POST /resources/v2.0/rcc). capabilities.work can help you get signed up and connected.
- How do I mark a change as the likely cause of an incident?
- Can I record how certain I am that a change caused an incident?
Say it to your AI assistant
- Link change {change_id} to incident {incident_id} with match certainty {match_certainty}.
- Flag change {change_id} as a {match_certainty} root cause of {incident_id}, commenting {comment}.
For your developer
POST /resources/v2.0/rcc in BigPanda Changes & Root Cause API. Full spec on APIs.io.