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Squad Outbound Call

A 6-step recipe with Vapi. We can help you get access.

Recipe · 6 steps

Squad Outbound Call

with Vapi

Stand up a squad, get a number, dial a customer through the squad, and watch it.

  1. Create the greeter assistant that answers the call first.
  2. Create the specialist assistant the greeter can hand the call to.
  3. Assemble both assistants into a squad to handle the call.
  4. Provision a free Vapi-managed phone number to place the call from.
  5. Place an outbound call to the customer routed through the squad.
  6. Read the call status and branch: loop while still active, finish once it reaches the ended terminal state.
What you'll need to have ready
  • apiToken: Vapi private API key used as a Bearer token.
  • greeterPrompt: The system prompt for the greeter assistant.
  • specialistPrompt: The system prompt for the specialist assistant.
  • customerNumber: The destination phone number in E.164 format to dial.
  • areaCode: Desired North American area code for the new Vapi number.
For your developer

Arazzo workflow vapi-ai:squad-outbound-call, 6 operations: AssistantController_create → AssistantController_create → SquadController_create → PhoneNumberController_create → CallController_create → CallController_findOne. Specs on APIs.io.

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