Create a Call Queue and Confirm It
A 2-step recipe with Twilio. We can help you get access.
Recipe · 2 steps
Create a Call Queue and Confirm It
with Twilio · Contact Centre Operations Management
Provision a call queue and confirm its settings.
- Create the call queue with the supplied name and size limit.
- Fetch the queue back by SID to confirm its configuration.
What you'll need to have ready
- accountSid: The Twilio account SID (starts with AC).
- friendlyName: Descriptive name for the queue.
- maxSize: Optional maximum number of calls allowed in the queue.
For your developer
Arazzo workflow twilio:create-and-confirm-queue, 2 operations: createQueue → fetchQueue. Specs on APIs.io.