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Triage and Resolve an Issue

A 4-step recipe with Sentry. We can help you get access.

Recipe · 4 steps

Triage and Resolve an Issue

with Sentry · Software Quality Engineering
Works with AI assistants

Locate, inspect, and resolve an organization issue in one pass.

  1. List the organization's issues filtered by the supplied search query and capture the first matching issue id.
  2. Retrieve the full detail of the matched issue, including its representative event, to confirm it before mutating.
  3. Pull the recent events bound to the issue to give the responder context on how often and where the error is occurring.
  4. Assign the issue to the supplied owner and mark it resolved. Only the submitted attributes are modified on the issue.
What you'll need to have ready
  • organizationIdOrSlug: The ID or slug of the organization that owns the issues.
  • query: A Sentry structured search query used to find the issue (e.g. "is:unresolved").
  • assignedTo: The username or team the issue should be assigned to during resolution.
For your developer

Arazzo workflow sentry-system:triage-resolve-issue, 4 operations: listOrganizationIssues → retrieveIssue → listIssueEvents → updateIssue. Specs on APIs.io.