capabilities.work

Create Case for Contact

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Recipe · 2 steps

Create Case for Contact

Create a Case linked to a Contact and Account.

  1. Insert a new Case record referencing the supplied Contact and Account so the Case is linked to both.
  2. Read back the newly created Case to confirm it was stored and to surface its fields for downstream use.
What you'll need to have ready
  • contactId: The 18-character Id of the Contact the Case is for.
  • accountId: The 18-character Id of the Account the Case is associated with.
  • subject: A short summary of the Case.
  • description: The detailed description of the issue.
  • priority: The Case priority (e.g. High, Medium, Low).
  • origin: How the Case was received (e.g. Phone, Email, Web).
For your developer

Arazzo workflow salesforce:create-case-for-contact, 2 operations: createRecord → getRecord. Specs on APIs.io.