Create Case for Contact
A 2-step recipe with Salesforce. We can help you get access.
Recipe · 2 steps
Create Case for Contact
with Salesforce
Create a Case linked to a Contact and Account.
- Insert a new Case record referencing the supplied Contact and Account so the Case is linked to both.
- Read back the newly created Case to confirm it was stored and to surface its fields for downstream use.
What you'll need to have ready
- contactId: The 18-character Id of the Contact the Case is for.
- accountId: The 18-character Id of the Account the Case is associated with.
- subject: A short summary of the Case.
- description: The detailed description of the issue.
- priority: The Case priority (e.g. High, Medium, Low).
- origin: How the Case was received (e.g. Phone, Email, Web).
For your developer
Arazzo workflow salesforce:create-case-for-contact, 2 operations: createRecord → getRecord. Specs on APIs.io.