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Export the Message Store for Compliance

A 3-step recipe with RingCentral. We can help you get access.

Recipe · 3 steps

Export the Message Store for Compliance

with RingCentral

Request, poll, and download a bulk message store export.

  1. Request the message store report for the date range. RingCentral accepts the request asynchronously and returns a task resource whose id drives the rest of the flow.
  2. Poll the export task until it completes. The archive is not retrievable while the task is still Accepted or InProgress, so this step repeats until the task reports a terminal status.
  3. Retrieve the finished export archive so the message history can be handed to a retention or eDiscovery system.
What you'll need to have ready
  • accountId: Internal identifier of the RingCentral account. Use "~" for the account associated with the current authorization session.
  • dateFrom: Start of the export window (ISO 8601).
  • dateTo: End of the export window (ISO 8601).
  • messageTypes: Message types to include in the export, for example SMS, Fax, VoiceMail, Pager. Omit to include all types.
For your developer

Arazzo workflow ringcentral:export-message-store, 3 operations: createMessageStoreReport → readMessageStoreReportTask → readMessageStoreReportArchive. Specs on APIs.io.

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