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Blacklist a Customer After a Dispute

A 4-step recipe with Paystack. We can help you get access.

Recipe · 4 steps

Blacklist a Customer After a Dispute

with Paystack · Customer Data Management

Investigate a disputed transaction and block the customer and card.

  1. List the disputes raised against the flagged transaction.
  2. Fetch the customer to confirm their code before taking action.
  3. Blacklist the customer by setting a deny risk action.
  4. Deactivate the offending card authorization so it cannot be charged.
What you'll need to have ready
  • transactionId: Id of the transaction whose disputes are being reviewed.
  • customerCode: Code of the customer to blacklist.
  • authorization_code: Card authorization code to deactivate.
For your developer

Arazzo workflow paystack:blacklist-customer-after-dispute, 4 operations: dispute_transaction → customer_fetch → customer_riskAction → customer_deactivateAuthorization. Specs on APIs.io.

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