Create and triage an IT ticket
A 4-step recipe with Harmony. We can help you get access.
Recipe · 4 steps
Create and triage an IT ticket
with Harmony · IT Service Management
Create a ticket then set its assignee, priority, and status.
- createTicket
- getTicket
- triageTicket
- readActivity
What you'll need to have ready
- title
- description
- ticket_type
- priority
- reporter
- assignee
For your developer
Arazzo workflow harmony:createAndTriageTicket, 4 operations: createTicket → getTicketByID → updateTicket → getTicketActivity. Specs on APIs.io.