capabilities.work

Find Problems Affecting a Named Service

A 3-step recipe with Dynatrace. We can help you get access.

Recipe · 3 steps

Find Problems Affecting a Named Service

Resolve a service by name and list problems affecting it.

  1. Resolve the service display name to its Dynatrace entity ID for use in the problem entity selector.
  2. Read the resolved entity with its tags and management zones to provide context alongside the problem list.
  3. List problems whose affected or impacted entities include the resolved service, over the requested time range.
What you'll need to have ready
  • serviceName: The display name of the service to investigate.
  • from: Start of the problem query time range (e.g. now-24h).
For your developer

Arazzo workflow dynatrace:service-problem-lookup, 3 operations: lookupEntity → getEntity → listProblems. Specs on APIs.io.