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Add a Comment to a Problem and Read the Thread

A 3-step recipe with Dynatrace. We can help you get access.

Recipe · 3 steps

Add a Comment to a Problem and Read the Thread

Post a comment to a problem and return the full comment thread.

  1. Read the problem to confirm it exists and capture its current status and title before commenting.
  2. Add a collaboration comment to the problem, carrying an optional context reference for cross-linking to external systems.
  3. List all comments on the problem to return the updated thread including the comment just added.
What you'll need to have ready
  • problemId: The unique identifier of the problem to comment on.
  • commentMessage: The text content of the comment to add.
  • context: Optional context reference such as a ticket ID or runbook link.
For your developer

Arazzo workflow dynatrace:problem-comment-thread, 3 operations: getProblem → createProblemComment → listProblemComments. Specs on APIs.io.