Manage a Problem Comment Lifecycle
A 3-step recipe with Dynatrace. We can help you get access.
Recipe · 3 steps
Manage a Problem Comment Lifecycle
with Dynatrace
Create, read, and update a single problem comment.
- Add the initial comment to the problem and capture its generated comment ID for the subsequent read and update steps.
- Read the comment back by problem ID and comment ID to confirm it persisted with the expected content.
- Update the comment with revised investigation notes, replacing its content.
What you'll need to have ready
- problemId: The unique identifier of the problem.
- initialMessage: The initial comment text to post.
- updatedMessage: The revised comment text to apply on update.
- context: Optional context reference such as a ticket ID.
For your developer
Arazzo workflow dynatrace:problem-comment-lifecycle, 3 operations: createProblemComment → getProblemComment → updateProblemComment. Specs on APIs.io.