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Active Call Troubleshooting

A 3-step recipe with Cisco Expressway. We can help you get access.

Recipe · 3 steps

Active Call Troubleshooting

with Cisco Expressway · IT Operations Management

Pull active calls, TURN relays, and recent call history together.

  1. List all currently active calls including protocol, duration, and bandwidth usage.
  2. List active TURN relay allocations so the media relays backing traversal calls can be inspected.
  3. Retrieve the most recent call history records so a problematic call can be traced after it ends.
What you'll need to have ready
  • host: FQDN or IP address of the Expressway node (server variable host).
  • username: Expressway administrator username for HTTP Basic auth.
  • password: Expressway administrator password for HTTP Basic auth.
For your developer

Arazzo workflow cisco-expressway:active-call-troubleshooting, 3 operations: listActiveCalls → listTurnRelays → getCallHistory. Specs on APIs.io.