Active Call Troubleshooting
A 3-step recipe with Cisco Expressway. We can help you get access.
Recipe · 3 steps
Active Call Troubleshooting
with Cisco Expressway · IT Operations Management
Pull active calls, TURN relays, and recent call history together.
- List all currently active calls including protocol, duration, and bandwidth usage.
- List active TURN relay allocations so the media relays backing traversal calls can be inspected.
- Retrieve the most recent call history records so a problematic call can be traced after it ends.
What you'll need to have ready
- host: FQDN or IP address of the Expressway node (server variable host).
- username: Expressway administrator username for HTTP Basic auth.
- password: Expressway administrator password for HTTP Basic auth.
For your developer
Arazzo workflow cisco-expressway:active-call-troubleshooting, 3 operations: listActiveCalls → listTurnRelays → getCallHistory. Specs on APIs.io.