capabilities.work

What you can do with MoEngage

Every task in plain language. Pick one, and we can help you get access.

119 things you can do

MoEngage

MoEngage is an insights-led customer engagement and cross-channel marketing automation platform used by consumer brands to unify customer data, segment audiences, and orchestrate personalized messaging across push notifications, email, SMS, WhatsApp, in-app messages, on-site messaging, app inbox cards, and web push. The platform exposes a broad REST API surface across seven regional data centers (

Application Communications

Send a transactional alert to a user

Consent & Preferences

Update a user's email opt-in statusSave one user's category subscriptionsBulk update users' category subscriptionsResubscribe unsubscribed email usersGet a user's category subscriptions

Content Marketing Management

Update an existing content blockCreate a new content blockFetch specific content blocks by IDSearch content blocks

Customer Data Management

Create or update a user profileMerge duplicate user profilesPermanently delete a userLook up users by their IDs

Customer Segmentation Management

Archive a segmentRestore an archived segmentCreate a segment from a CSV fileAdd users from a CSV to a file segmentRemove users listed in a CSV from a file segmentReplace all users in a file segmentCreate a segment from filter conditionsChange a filter segment's conditionsAdd or remove users in a partner cohortList user segmentsGet a segment by ID

Demand Generation Management

Change a flow's lifecycle stateSearch journey flowsGet a flow's full structureGet a past version of a flow by version IDGet one campaign's configuration (V5)Search campaigns with full payloads (V5)Get lightweight campaign metadata (V5)Search Push, Email or SMS campaigns (legacy)Get scheduled campaign reachability (legacy)List executions of a recurring campaign

Digital Marketing Management

Send a test of a campaign (V5)Send a test of an API-created campaign (legacy)Create a Push or Email campaign draft (V5)Create and launch a campaign (legacy)Update a push notification templateCreate a push notification templateUpdate an on-site messaging templateCreate an on-site messaging templateStart a broadcast Live ActivityPush an update to a running broadcast Live ActivityEnd a broadcast Live ActivityEdit a campaign draft (V5)Pause, resume or stop a published campaign (V5)Update an API-created campaign (legacy)Stop, pause or resume several campaigns (legacy)Add or remove users in the Global Control GroupUpdate an SMS templateCreate an SMS templatePreview personalized content (legacy)Preview campaign content as a user sees it (V5)Check a draft campaign is ready to publishSearch push notification templatesSearch on-site messaging templatesSearch SMS templates

Discount & Promotion Management

Create a coupon listEdit a coupon list's settingsReactivate an archived coupon listArchive a coupon listList coupon lists in a workspaceGet a coupon list's details and counts

Marketing Management

Update an in-app message templateCreate an in-app message templateSearch in-app message templates

Marketing Operations Management

Get campaign performance statsDownload a campaign report file

Privacy & Data Protection Management

Submit a GDPR or CCPA data request

Push Notifications

Send a push campaign via the original endpointSend a push notification campaign

Other things you can do

Create a product catalogAdd attributes to an existing catalogTrack a user's actions as eventsUpload an email template (V1)Replace an email template by its IDCreate or update many email templates at onceUpdate an email template by external IDUpload an editable email template (V2)Create an offeringModify an existing offeringDelete a user's cards from campaignsRecord install attribution for an app installTrigger a scheduled file import to run nowAdd items to a catalogUpdate item attributes in a catalogDelete items from a catalogDefine a new business eventFire a business event to start campaignsAdd or update a user's device propertiesBlock or unblock a device from push notificationsBulk import users and events in one batchUpload coupon codes into a coupon listRemove a coupon file from a coupon listTrack experience impressions and clicksEmail a coupon list usage reportTest an integration's connection credentialsList all email templatesGet an email template by IDSearch custom email templatesList offeringsList offer personalization templatesFetch a user's active cardsGet the status of file importsGet per-file run history for an importLook up catalog items by IDLook up business events by ID or nameView a message sent to a customerGet a recommendation setup's detailsGet recommended items for a userList custom analytics dashboardsList the charts on a dashboardGet the data behind a chartList the files in a coupon listGet one coupon file's statusGet the right experience variation for a userList active, scheduled and paused experiences