capabilities.work

What you can do with Customer.io

Every task in plain language. Pick one, and we can help you get access.

191 things you can do

Customer.io

Customer.io is a customer engagement platform that combines a customer data platform, marketing automation, and messaging delivery to send behavior-triggered email, push, SMS, and in-app messages. Its API surface includes the Track API for sending behavioral data and customer profile updates, the App API for managing workspace resources and sending transactional and broadcast messages, the Pipelin

Application Communications

Trigger an API-triggered broadcastSend a draft newsletter nowSchedule a draft newsletterSend a transactional emailSend a transactional in-app messageSend a transactional inbox messageSend a transactional push notificationSend a transactional SMS

Consent & Preferences

Opt a person out of or back into sendersList opt-outs across the workspaceGet a person's opt-outsList subscription topicsGenerate a subscription center linkList subscription channels

Customer Data Management

Merge a previous identifier into a userAdd or update a personDelete a personAdd or update a person's deviceRemove a device from a personSuppress a person permanentlyUnsuppress a personUnsubscribe a person from a delivery linkMerge two duplicate peopleIdentify a person and set traitsCreate, update or delete one person or objectSend many person and object operations at onceFind people by email addressSearch people by segment or attributeGet a person's attributesList objects a person is related toGet attributes and devices for many peopleList a person's segmentsList messages sent to a personList a person's activity historyGet a person's subscription preferences

Customer Segmentation Management

Add people to a manual segmentRemove people from a manual segmentCreate a manual segmentDelete a manual segmentList segmentsGet a segmentSee which campaigns use a segmentCount people in a segmentList people in a segment

Digital Marketing Management

Create and send or schedule a newsletterDelete a newsletterUpdate a message in a broadcastUpdate a translated broadcast messageList newslettersGet a newsletterGet validation errors for a broadcast triggerList API-triggered broadcastsGet a broadcastCheck the status of a broadcast triggerGet broadcast delivery metrics over timeGet link click metrics for a broadcastList the actions in a broadcastList deliveries sent by a broadcastGet one action in a broadcastGet a translated broadcast messageGet metrics for one broadcast actionGet link clicks for one broadcast actionList the triggers of a broadcast

Email

Overwrite a transactional message's contentUpdate a translation of a transactional messageList transactional messagesGet a transactional messageList a transactional message's languagesGet a translation of a transactional messageGet transactional message metricsGet link clicks for a transactional messageList deliveries of a transactional message

Push Notifications

Start a live notificationUpdate a running live notificationEnd a live notificationGet a live notification's status

Other things you can do

Upload a file assetRename or move a file assetDelete a file assetCreate an asset folderRename or move an asset folderDelete an empty asset folderSend several tracking calls in one requestSuppress an email address at the ESPRemove an address from ESP suppressionTrack a mobile screen viewTrack an event for an identified personTrack an event for an anonymous visitorReport delivery metrics from any channelReport push notification metrics (legacy)Track an event for a personAdd a person to a group or companyCreate a Design Studio folderRename or move a Design Studio folderDelete a Design Studio folder and contentsCreate a Design Studio emailUpdate a Design Studio emailDelete a Design Studio emailAdd a translation to a Design Studio emailUpdate a Design Studio email translationDelete a Design Studio email translationCreate a Design Studio componentUpdate a Design Studio componentDelete a Design Studio componentUpdate a message in a campaignUpdate a translated campaign messageCreate or update a snippet by nameCreate a new snippetDelete a snippetImport people or events from a CSVCreate a collectionRename or replace a collectionDelete a collectionReplace the rows in a collectionCreate a reporting webhookUpdate a reporting webhookDelete a reporting webhookExport people matching filtersExport delivery data for messagesUpdate a newsletter variant by content IDAdd a translation to a newsletterUpdate a newsletter translationDelete a newsletter translationCreate an A/B test group for a newsletterAdd a translation to a newsletter test groupUpdate a translation in a newsletter test groupDelete a translation in a newsletter test groupSubmit a form responseAdd or update attribute definitionsAdd or update event definitionsTrack a web page viewList file assetsGet a file assetList asset foldersGet an asset folderCheck whether an email is ESP-suppressedList ESP-suppressed emails by reasonList ESP suppressions for a sending domainList workspace activity historyList object typesFind objects matching a filterList people related to an objectGet an object's attributesList Design Studio foldersGet a Design Studio folderList Design Studio emailsGet a Design Studio emailList translations of a Design Studio emailGet one translation of a Design Studio emailList Design Studio componentsGet a Design Studio componentList message deliveries in the workspaceGet a delivery and its metricsGet the archived copy of a messageFind your account's data regionList campaignsGet a campaignGet campaign metricsGet link click metrics for a campaignList the actions in a campaign workflowList deliveries sent by a campaignGet one action in a campaignGet a translated campaign messageGet metrics for one campaign actionGet link clicks for one campaign actionGet campaign journey metricsList snippetsCheck a bulk importList collectionsGet a collectionGet the rows in a collectionList reporting webhooksGet a reporting webhookList IP addresses to allowlistList exportsCheck an export's statusGet a download link for an exportList a newsletter's content variantsGet one newsletter variant by content IDGet a newsletter translationList a newsletter's A/B test groupsGet a translation in a newsletter test groupList workspaces in the accountGet newsletter metrics over timeGet link click metrics for a newsletterList deliveries sent by a newsletterGet metrics for a newsletter variantGet link clicks for a newsletter variantList sender identitiesGet a sender identitySee which campaigns use a sender