capabilities.work

What you can do with AfterShip

Every task in plain language. Pick one, and we can help you get access.

130 things you can do

AfterShip

AfterShip is a post-purchase experience platform for ecommerce brands, retailers, marketplaces and 3PLs, founded in 2012 and headquartered in Hong Kong. Its products cover shipment tracking across 1,400+ carriers, branded tracking pages, AI-predicted estimated delivery dates, automated returns and exchanges, warranty and claims management, shipping-label generation and rate shopping (Postmen), shi

ETA Prediction Management

Predict delivery date for one shipmentPredict delivery dates for many shipments

Logistics Operations Management

Create a shipping labelCancel a shipping labelCancel a scheduled carrier pickupCreate a manifest for labelsSchedule a carrier pickupList shipping labelsGet a shipping label by IDList cancelled shipping labelsGet one cancelled label's detailsList cancelled carrier pickupsGet one cancelled pickup's detailsList shipping manifestsGet a manifest by IDList carrier pickupsGet a pickup by ID

Order Fulfilment Management

Create a fulfillment for an orderUpdate a fulfillment's tracking or pickup infoMove a fulfillment to its next statusList fulfillments for an orderGet a fulfillment by ID

Post-Purchase

Record return items dropped off in storeUpdate tags or images on a claim itemCreate a pre-filled returns page linkUpdate a claim's note, email or addressApprove a claim under reviewReject a claim under reviewCancel an approved or in-process claimMark an in-process claim as resolvedMark returned claim items as receivedProcess an approved claim's itemsCreate a shipment for a claimUpdate a return item by return IDUpdate a return item by RMA numberList shipping protection claimsGet a claim by its IDRetrieve the full Claim resourceCheck which resolutions a claim supportsCheck a claim shipment and its label status

Rating Engine Operations Management

List past rate calculationsCalculate shipping ratesGet a rate calculation by ID

Returns and Reverse Operations Management

Create a refund return for an orderApprove a return by RMA numberApprove a return by return IDResolve a return by RMA numberResolve a return by return IDReject a return by RMA numberReject a return by return IDReceive returned items by RMA numberReceive returned items by return IDAttach a return shipment by RMA numberAttach a return shipment by return IDRemove items from a return by return IDRemove items from a return by RMA numberGet a return by return IDGet a return by RMA numberList and filter returns

Shipment Tracking Management

Start tracking a shipmentUpdate a tracking's detailsDelete a trackingRetrack an expired trackingMark a tracking as completedList and filter shipment trackingsGet a tracking's latest status

Other things you can do

Connect a courier account with credentialsDelete a courier connectionUpdate a courier connection's credentialsCreate an orderUpdate an order's details or statusAdd a line item to an orderDelete a line item from an orderUpdate an order line itemCreate a product with variantsUpdate a product's detailsAdd a variant to a productDelete a product variantUpdate a product variantCreate a storeUpdate a store's detailsAdd a member with a roleRemove a member from the organizationChange a member's roleCreate shipping protection coverage for an orderAdd tracking info to a coverageVoid an inactive coverageAdd a carrier shipper accountDelete a shipper accountUpdate a shipper account's address or descriptionUpdate a shipper account's credentialsUpdate a FedEx shipper account's settingsCreate a FedEx shipper accountUpdate a legacy FedEx shipper accountUpdate a warranty registrationInvalidate a warranty registrationCreate a manual locationUpdate a location's detailsList tags available for claim itemsList all supported couriersParse order and tracking details from an email (V2)Parse order details from an email subject and senderList courier connectionsGet one courier connectionList orders in a storeGet an order by IDGet one line item from an orderValidate and standardize a shipping addressRecommend products to a shopperSuggest search queries as a shopper typesSearch a store's products by text or imagePredict a product's category and tagsList or search products in a storeGet a product by IDGet a product variantList storesGet a store by IDDetect the courier for a tracking numberList organization membershipsGet a membership by IDCreate a beta address validationList shipping protection coveragesGet a coverage by IDCalculate a shipping protection premiumList shipper accountsGet a shipper account by IDList available member rolesLook up warranty registrations for an orderList store and warehouse locationsGet a location by ID